Frequently Asked Questions

What types of stationery do you offer?

Honey Bee Mine specialises in luxury wedding stationery – from Save the Dates and Invitations to Order of Service Booklets, Vow Books, Menus, Table Plans, Signage, and Thank You Cards. I offer a range of Signature Collection wedding stationery designs as well as a fully bespoke stationery service for couples seeking something truly one of a kind.

What’s the difference between your Signature Collections and Bespoke design?

My Signature Collections are semi-custom, allowing you to personalise a pre-designed suite with your wording, colour palette and subtle design changes.

Each collection is available across different pricing tiers depending on level of finish you are looking for, this includes Bumble Bee, Honey Bee, and Queen Bee tiers for Save the Dates and Invitations.

Bespoke design is a fully custom experience where I create your entire stationery suite from the ground up, based on your ideas, aesthetic and celebration. This is offered at a higher investment due to the level of design work and creative direction involved.

We’ve seen a Signature Collection design we love but it isn’t in our colour palette, can we change it?

Yes, of course – the beauty of my semi-custom offering is that designs can be tailored to suit the styling of your day. This includes colour palette changes and subtle design tweaks to make the stationery yours. This approach is ideal if you want wedding stationery that feels tailored to you, without the full investment of a bespoke stationery commission.

Do you offer stationery for events other than weddings?

Yes – while weddings are my focus, I’m delighted to design for milestone celebrations too, such as birthdays, anniversaries, christenings, Bar/Bat Mitzvah’s and more. If you have something special in mind, I’d love to hear from you.

Do you ship internationally?

Yes, international shipping is available. Please get in touch before placing your order so I can provide a tailored shipping quote. Kindly note that international customers are responsible for any local taxes or import duties upon delivery.

Do you offer samples?

Absolutely. Explore the quality and style of my work through a Sample Edit – a curated preview featuring a full Queen Bee Tier invitation suite from one of my Signature Collections. The cost of your Sample Edit will be credited back to you when you place a stationery order over £500.

Can I make changes after placing my order?

Once your design is approved, no further changes can be made. That said, I offer two rounds of revisions during the proofing process to ensure everything is just right before going to print.

Which paper stocks do you use?

I use carefully selected luxury stocks including Colorplan (by G . F Smith), Olin Colours, Stardream and Gmund, offering a refined blend of rich colour, texture, pearlescent finishes and excellent quality. Every paper stock is chosen to beautifully complement the direction and feel of each design.

When should I get in touch?

For a seamless experience, I recommend:

Bespoke Design:
15-18 months before your wedding. Earlier if possible to secure your slot.

Semi-Custom (Signature Collections):
At least 9-12 months ahead (or sooner if you are ordering Save the Dates).

On-the-Day Items:
These are confirmed later, but booking early secures your space.

Depending on my schedule, it may sometimes be possible to fit in rush orders – so it’s worth getting in touch to ask the question. I’ll always try to help where I can.

How long does the process take?

Bespoke:
Typically, 12 weeks for design + 4 weeks for production and delivery.

Semi-Custom:
Typically, 3 weeks for proofs + 4 weeks for production and delivery.

On-the-Day Items:
Typically, 2–3 weeks for proofs + 3–4 weeks for production and delivery.

When should I send my stationery?

Save the Dates:
At least 12 months before your wedding.

Invitations:
Around 6 months before
(earlier if you’re not sending Save the Dates).

Thank You Cards:
1–2 months after your wedding.

See my helpful Order Timeline here

When should we ask guests to RSVP by?

I recommend setting your RSVP deadline for:

UK weddings:
8–10 weeks before your date.

Destination weddings:
10–12 weeks ahead.

This gives you time to finalise numbers, confirm seating, and approve any on-the-day items, without any last-minute stresses.

Can I order extra invitations?

Absolutely – and I always recommend it. It’s a good idea to order at least 5–10 spare invitations to allow for last-minute guest list changes, keepsakes, and a copy for your photographer or videographer to capture on the day.

Reprints are possible but can be very costly, especially for luxury finishes and short runs, so ordering a few extras upfront is always the best option.

Any extras will feature non-specific wording, so they aren’t personalised to a particular guest.

How do I order from a Signature Collection?

Please fill out the contact form with your details or email me directly, and I’ll be in touch to discuss your requirements and provide an accurate quote. If you’d like to go ahead, I’ll then send over a Wedding Details Form for you to complete. A 50% payment is required to begin design.

How do I book bespoke stationery?

Bespoke is perfect for couples seeking a completely unique stationery suite. Here’s how it works:

1. Get in touch: Fill in the contact form with your wedding date and a few details about your vision.

2. I’ll be in touch to discuss your requirements and answer any questions you may have.

3. Discovery Call: If I have availability for your date, we’ll arrange a short call to discuss your ideas and needs further.

4. Payment: If you wish to proceed, payment of the design fee is due at this stage to secure your slot.

5. Consultation: We’ll take a deep-dive into your vision and discuss initial concepts, moodboards, colour palettes, and any other bespoke direction.

6. Design: I’ll create your bespoke suite with two rounds of refinements.

7. Production: Once approved, your final balance is due before print. Production and delivery typically takes around 4 weeks (longer for international orders).
   
   

How do I book On-the-Day stationery?

To reserve your place for items like Menus, Signage or Vow books, I offer two booking options:

More than 12 weeks before your wedding:
Secure your space with a £150 booking fee, deducted from your final balance. (50% of the final balance is due later, before design commences).

Less than 12 weeks before:
A 50% payment is required to begin design and confirm your place.

The remaining balance is due before printing begins.

How are payments handled?

Semi-Custom:
50% payment is required after submitting your Wedding Details Form. The remaining balance is then due before printing.

Bespoke:
After our discovery call, the full design fee is due to secure your place, with the final balance due once designs are approved.

On-the-Day
Either a £150 booking fee or a 50% payment is required, depending on how early in the process you book in. Full payment must be made before any items are printed.

Is shipping included?

Sample Edits:
Sample Edits sent within the UK include free shipping and are sent via Royal Mail Tracked 48 for peace of mind. This ensures your box arrives safely, securely, and with full tracking.

Wedding Stationery:
For wedding stationery orders over £150, I offer complimentary UK shipping as part of your experience. Any orders under this amount will have delivery costs confirmed during the design process.

International:
Shipping is quoted individually and customers are responsible for any local taxes or import duties upon delivery.

How do I pay?

Once your booking is confirmed, I’ll send a digital invoice with full details. Payments can be made securely by bank transfer (BACS) either manually using the details provided, or via the secure payment link on the invoice.

Sample Edits are available to purchase directly via the website.

Do you offer refunds or returns?

Due to the personalised nature of stationery, all orders are non-refundable. Please check your proofs carefully before approving them for print. Sample Edits are also non-refundable, as they are made to order.