Frequently Asked Questions

What types of stationery do you offer?

Honey Bee Mine specialises in luxury wedding stationery – from Save the Dates and Invitations to Order of Service Booklets, Vow Books, Menus, Table Plans, Signage, and Thank You Cards. I offer a range of Signature Collection wedding stationery designs as well as a fully bespoke stationery service for couples seeking something truly one of a kind.

What’s the difference between your Signature Collections and Bespoke design?

My Signature Collections are semi-custom, allowing you to personalise a pre-designed suite with your wording, colour palette and subtle design changes.

Each collection is available across different pricing tiers depending on level of finish you are looking for, this includes Bumble Bee, Honey Bee, and Queen Bee tiers for Save the Dates and Invitations.

Bespoke design is a fully custom experience where I create your entire stationery suite from the ground up, based on your ideas, aesthetic and celebration. This is offered at a higher investment due to the level of design work and creative direction involved.

We’ve seen a Signature Collection design we love but it isn’t in our colour palette, can we change it?

Yes, of course – the beauty of my semi-custom offering is that designs can be tailored to suit the styling of your day. This includes colour palette changes and subtle design/motif adjustments to make the stationery yours. This approach is ideal if you want wedding stationery that feels tailored to you, without the full investment of a bespoke stationery commission.

Do you offer stationery for events other than weddings?

Yes – while weddings are my focus, I’m delighted to design for milestone celebrations too, such as birthdays, anniversaries, christenings, Bar/Bat Mitzvah’s and more. If you have something special in mind, I’d love to hear from you.

Do you ship internationally?

Yes, international shipping is available. Please get in touch before placing your order so I can provide a tailored shipping quote. Kindly note that international customers are responsible for any local taxes or import duties upon delivery.

Do you offer samples?

Absolutely. Explore the quality and style of my work through a Sample Edit – a curated preview featuring a full Queen Bee Tier invitation suite from one of my Signature Collections. The cost of your Sample Edit will be credited back to you when you place a stationery order over £500.

Can I make changes after placing my order?

Once your design is approved, no further changes can be made. That said, I offer two rounds of revisions during the proofing process to ensure everything is just right before going to print.

Which paper stocks do you use?

I use carefully selected luxury stocks including Colorplan (by G . F Smith), Olin Colours, Stardream and Gmund, offering a refined blend of rich colour, texture, pearlescent finishes and excellent quality. Every paper stock is chosen to beautifully complement the direction and feel of each design.

When should I get in touch?

For a seamless experience, I recommend:

Bespoke Design:
15-18 months before your wedding. Earlier if possible to secure your slot.

Semi-Custom (Signature Collections):
At least 9-12 months ahead (or sooner if you are ordering Save the Dates).

On-the-Day Items:
These are confirmed later, but booking early secures your space.

Depending on my schedule, it may sometimes be possible to fit in rush orders – so it’s worth getting in touch to ask the question. I’ll always try to help where I can.

How long does the process take?

Bespoke:
Typically, 12 weeks for design + 4 weeks for production and delivery.

Semi-Custom:
Typically, 3 weeks for proofs + 4 weeks for production and delivery.

On-the-Day Items:
Typically, 2–3 weeks for proofs + 3–4 weeks for production and delivery.

When should I send my stationery?

Save the Dates:
At least 12 months before your wedding.

Invitations:
Around 6 months before
(earlier if you’re not sending Save the Dates).

Thank You Cards:
1–2 months after your wedding.

See my helpful Order Timeline here

When should we ask guests to RSVP by?

I recommend setting your RSVP deadline for:

UK weddings:
8–10 weeks before your date.

Destination weddings:
10–12 weeks ahead.

This gives you time to finalise numbers, confirm seating, and approve any on-the-day items, without any last-minute stresses.

Can I order extra invitations?

Absolutely – and I always recommend it. It’s a good idea to order at least 5–10 spare invitations to allow for last-minute guest list changes, keepsakes, and a copy for your photographer or videographer to capture on the day.

Reprints are possible but can be very costly, especially for luxury finishes and short runs, so ordering a few extras upfront is always the best option.

Any extras will feature non-specific wording, so they aren’t personalised to a particular guest.

How do I order from a Signature Collection?

Please fill out the contact form with your details or email me directly, and I’ll be in touch to discuss your requirements and provide an accurate quote. If you’d like to go ahead, I’ll then send over a Wedding Details Form for you to complete. A 50% payment is required to begin design.

How do I book bespoke stationery?

Bespoke is perfect for couples seeking a completely unique stationery suite. Here’s how it works:

1. Get in touch: Fill in the contact form with your wedding date and a few details about your vision.

2. I’ll be in touch to discuss your requirements and answer any questions you may have.

3. Discovery Call: If I have availability for your date, we’ll arrange a short call to discuss your ideas and needs further.

4. Payment: If you wish to proceed, payment of the design fee is due at this stage to secure your slot.

5. Consultation: We’ll take a deep-dive into your vision and discuss initial concepts, moodboards, colour palettes, and any other bespoke direction.

6. Design: I’ll create your bespoke suite with two rounds of refinements.

7. Production: Once your designs are approved, print and production costs are confirmed and must be paid before production begins. Production and delivery typically take around three to four weeks, depending on the finishes selected.
   
   

How do I book On-the-Day stationery?

I always recommend booking your wedding-day stationery as early as possible, and ideally alongside your invitations, to ensure I can reserve the necessary space in my creative diary.

Signature Collection wedding-day stationery:

If you're booking more than 12 weeks before your wedding, you can reserve your place with a £150 booking payment. This is credited towards your order. Once your requirements are confirmed and we're ready to begin, 50% of the total quoted price becomes due, less the £150 already paid. The remaining balance is due before production begins.

For bookings made within 12 weeks of the wedding, a 50% payment is required to secure your place and begin the design and proofing process.

Bespoke wedding-day stationery:

Bespoke wedding-day stationery can be commissioned alongside your invitations as part of your wider stationery project. Your proposal will set out the agreed design scope and fee, and booking both together reserves the necessary design capacity for your complete commission.

If your wedding-day requirements are still developing, I may instead offer a separate design reservation payment to secure availability, which will be credited towards your wedding-day design fee once the scope is confirmed.

If wedding-day stationery isn't booked or reserved alongside your invitations, you're very welcome to add it later, subject to availability.

Print and production costs are quoted separately where applicable.

How are payments handled?

Signature Collections:
Save the Dates and Invitations – A 50% payment is required to begin your order, with the remaining balance due once your design visuals have been approved and before production begins.

Wedding-Day-Stationery – When booking well in advance, a £150 booking payment can be used to reserve your place in my diary and is credited towards your order. Alternatively, where design is due to begin straight away, a 50% payment is required. The remaining balance is due before production.

Bespoke:
The full design fee for the agreed scope is payable following your discovery call to secure the required space in my creative diary. Where invitation and wedding-day stationery are commissioned together, your proposal will outline the design fee for each part of the project.

If your wedding-day requirements are still developing, a separate design reservation payment may be agreed instead and credited towards the wedding-day design fee once the scope is confirmed.

Print and production costs are quoted separately and are payable before production begins.

Do you ship internationally?

Yes. International shipping can be arranged for Signature Collection and Bespoke stationery commissions. Shipping will be quoted individually based on the size, weight and destination of your order.

Please note that items purchased through the online shop are currently available for UK delivery only.

International customers are responsible for any local customs charges, import duties or taxes that may apply.

Is shipping included?

Sample Edits:
Sample Edits include complimentary UK delivery via Royal Mail Tracked 48.

Online Shop Orders:
Shipping is calculated and added at checkout.

Signature & Bespoke Wedding Stationery:
UK delivery is complimentary for commissioned wedding stationery orders over £150. For orders under £150, delivery costs will be confirmed with your quotation.

International Wedding Stationery:
International delivery can be arranged for Signature Collection and Bespoke commissions and will be quoted individually based on your order and destination. Any customs charges, import duties or local taxes are the responsibility of the customer.

How do I pay?

Once your booking is confirmed, I’ll send a digital invoice with full details. Payments can be made securely by bank transfer (BACS) either manually using the details provided, or via the secure payment link on the invoice.

Sample Edits are available to purchase directly via the website.

Do you offer refunds or returns?

Most Honey Bee Mine stationery is personalised or made specifically for your celebration, so finished personalised or custom-made items cannot usually be returned or refunded simply because you have changed your mind.

If you need to cancel a Signature Collection or bespoke commission before it has been completed, please contact me as soon as possible. Any cancellation and refund will be handled in accordance with my Terms & Conditions, taking into account work already completed, time specifically reserved for your project, and any materials or production costs already committed.

If an item is faulty, damaged, not as described or does not match your approved design, please get in touch so I can put things right. This does not affect your statutory rights.

Sample Edits are made to order and cannot be returned for change of mind.