Honey Bee Mine is a UK-based creative studio offering luxury wedding stationery and bespoke design. All items are made to order and either personalised or fully custom.

Due to the handmade nature of the products, slight variations in finish, texture, or alignment may occur. This is part of their charm and not considered a fault.

• SignatureCollections – work begins once your Wedding Details Form is submitted and the initial 50% payment has been received.

• Bespoke Design – begins after a discovery call, signed agreement, and payment of the full design fee.

• All design packages include two rounds of revisions. Additional changes will be quoted separately.

• You are responsible for providing accurate content for your stationery (including names, dates, times, and other event details). All text will be created exactly as supplied in your Wedding Details Form unless you request changes during the proofing stage. Please check your proofs carefully – spelling, grammar, dates, and layout are your responsibility. I cannot be held liable for errors that were present in the content you provided or that were approved in your final proof.

• Once you approve your final proof, the design will go to print. No further changes can be made after this point.

• Please allow the lead time quoted when ordering. Delays in providing content, approving proofs, or making payments will extend your timeline.

• A 50% payment is required to begin all Signature Collection and On-the-Day design work.

• For bespoke design, the full design fee is payable upfront after your discovery call to secure your place in the schedule.

• Final balances must be paid in full before your stationery is sent to print.

• Invoices are sent via email and can be paid securely by card via Stripe or by direct bank transfer (BACS).

• All payments must be made in GBP (£).

• Late payments beyond 14 days of the invoice due date may incur fees and could result in removal from my schedule.

• Due to the personalised nature of my work, all orders are non-refundable once design has begun.

• If you need to cancel before design starts, please contact me as soon as possible. A partial refund may be offered at my discretion depending on the stage reached.

• Sample Edits are also non-refundable, as they are made to order. Colours, finishes, or materials in your Sample Edit are representative only and may vary slightly from final production due to supplier changes or print runs.

• All orders are carefully checked and packaged before dispatch. If your order arrives damaged, you must notify me in writing within 48 hours of delivery and provide clear photographs of both the packaging and the damaged items. This is essential so I can raise the issue with the courier and arrange a suitable replacement. Claims made after this timeframe may not be accepted.

• UK orders over £150 include complimentary tracked shipping.

• International shipping is available and quoted individually. Customers are responsible for any local customs duties or import taxes.

• Once your order has been dispatched, I will keep you updated with tracking details. If your order is delayed, lost, or arrives damaged, please let me know within the timeframes stated in these Terms so I can work with the courier to resolve the issue.

• Please order in good time ahead of your event. I cannot guarantee delivery dates if affected by delays beyond my control.

• Colours may vary between on-screen proofs and final printed items due to differences in monitors, paper types, and printing processes. These variations are not considered a fault.

• Small shifts in colour, texture, or alignment are a natural result of certain print and finishing processes and will not be treated as defects.

• You are responsible for checking all proofs carefully, including spelling, grammar, dates, and layout.

• By approving your final proof, you accept full responsibility for the content as shown. Honey Bee Mine is not liable for any errors discovered after proof approval.

• All designs, text, illustrations, and artwork remain the property of Honey Bee Mine.

• Your stationery is for personal use only and must not be copied, reproduced, or sent to another printer without written permission.

• Bespoke designs are created exclusively for you, but I retain the copyright and may include them in my portfolio, website, and social media.

• When submitting your Wedding Details Form, you’ll be asked to set your image-sharing preference:
  

  • Yes – I may share images of your stationery, including before your wedding.

  • Yes, but after the wedding – I will only share images after your wedding date.

  • No – I will not share identifiable images of your stationery.

  You can change your preference at any time by contacting me.

You can view my Privacy Policy here.

While I will always work to agreed timelines, I cannot be held responsible for delays or missed event dates caused by circumstances beyond my reasonable control. These include, but are not limited to: extreme weather, fire, flood, illness, pandemics, courier or postal strikes, customs delays, or other force majeure events.

I take every care to ensure your stationery is printed and produced to the highest standard. However, I cannot be held responsible for:

• Errors missed after final proof approval.

• Delays caused by late payment, late content submission, or delayed proof approval.

• Minor variations in colour, finish, or alignment due to printing processes or paper stocks.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.